Practical Operability Techniques - SkillsMatter
Oct
23
6:00 PM18:00

Practical Operability Techniques - SkillsMatter

In this talk, we explore five practical, tried-and-tested, real world techniques for improving operability with many kinds of software systems, including cloud, Serverless, on-premise, and IoT.

  • Logging as a live diagnostics vector with sparse Event IDs

  • Operational checklists and ‘Run Book dialogue sheets’ as a discovery mechanism for teams

  • Deployment Verification Tests as a way to assess runtime dependencies and readiness for service

  • Correlation IDs beyond simple HTTP calls

  • Lightweight ‘User Personas’ as drivers for operational dashboards

Based on work in many industry sectors, we will learn how to improve the operability of software systems using these team-friendly techniques.

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Practical Operability Techniques - All Day DevOps 2018
Oct
17
5:00 PM17:00

Practical Operability Techniques - All Day DevOps 2018

In this talk, we explore five practical, tried-and-tested, real world, team-focused techniques for improving operability with many kinds of software systems, including cloud, Serverless, on-premise, and IoT.

  • modern event-based logging

  • Run Book dialogue sheets

  • endpoint healthchecks

  • correlation IDs

  • user personas

We use these as team collaboration techniques to improve software operability in the context of DevOps and SRE

Learn more about software operability in the book Team Guide to Software Operability, co-authored by Matthew Skelton and Rob Thatcher: operabilitybook.com

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