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TOXINS - The 4 Horsemen of the Apocalypse - CultureCon - 18 Sept 2019
Sep
18
9:00 am09:00

TOXINS - The 4 Horsemen of the Apocalypse - CultureCon - 18 Sept 2019

  • 78 Bishopsgate, London, EC2N 4AG, UK (map)
  • Google Calendar ICS

A talk at CultureCon - September 18-19th:

TOXINS
The 4 Horsemen of the Apocalypse by
Victoria Morgan-Smith (Financial Times)

John Gottman (clinical psychologist and relationship expert) highlighted 4 behaviours that he deemed to be not just unhealthy, but actually toxic.  The debilitating effect they have on the people they are directed towards has the potential to destroy working relationships. He called these behaviours the 4 Horsemen of the Apocalypse because of how destructive they could be.

These behaviours most commonly emerge during times of stress or conflict - and we know we can’t simply avoid conflict because after all, ‘smooth seas do not make skillful sailors’, [African proverb]. It’s essential that we learn techniques to help us navigate stress if we’re to achieve effective decision-making, psychological safety and the high-performing teams that will result.

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Beyond the Spotify model - DevTEST Conference North - 25 Sept 2019, Leeds
Sep
25
9:00 am09:00

Beyond the Spotify model - DevTEST Conference North - 25 Sept 2019, Leeds

A keynote at DevTEST Conference NORTH - September 24-25th:

Beyond the Spotify Model: using team topologies for fast flow and organisation evolution by Matthew Skelton, Conflux

This talk will cover the basics of organization design using Team Topologies, exploring a selection of key team types and how and when to use them in order to make the development and operation of your software systems as effective as possible. The talk is based on the forthcoming 2019 book Team Topologies and first-hand experience helping companies around the world with the design of their technology teams.

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Team toxins - the 4 horsemen of the Apocalypse - Agile Cambridge - 2 October 2019
Oct
2
11:50 am11:50

Team toxins - the 4 horsemen of the Apocalypse - Agile Cambridge - 2 October 2019

A talk at CultureCon - September 18-19th:

TOXINS
The 4 Horsemen of the Apocalypse by
Victoria Morgan-Smith (Financial Times) and David Legge (Redgate)

John Gottman identified 4 behaviours he deemed to be not just unhealthy, but actually toxic when present in teams. Without psychological safety and trust between team members, there will never be the kind of healthy conflict you need to ensure smart decisions are made.

This workshop will help you recognise toxic communication habits that emerge during stress or conflict, including your own. What impact do they have on those around you? And, most importantly, what can you do about it?

Victoria Morgan-Smith

Victoria Morgan-Smith is Head of Delivery for Internal Products at the Financial Times, where she has been helping teams succeed since 2009. Before this, she was a developer for 9 years, a background that fuels her interest in finding fun ways to coach, energise and motivate teams into self-organising units. She is passionate about collaboration beyond the team, adopting agile principles to get under the skin of what will deliver measurable business value around the organisation. Victoria Morgan-Smith is one of the authors of the “Internal Tech Conferences” book.

David Legge

David is an agile software consultant and committed agile coder based in Cambridge. He has worked in just about every role within software and across all manner of sectors - public, private, education, research - from food to finance, and agriculture to IoT, and is now part of the team as Tech Lead at Redgate.

Get the “Internal Tech Conferences” book by Victoria Morgan-Smith and Matthew Skelton with a 20% discount: https://leanpub.com/InternalTechConferences/c/AgileCam20

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Love the brain you're in - Lean Agile Scotland - 10 October 2019
Oct
10
2:20 pm14:20

Love the brain you're in - Lean Agile Scotland - 10 October 2019

  • John McIntyre Conference Centre, Edinburgh (map)
  • Google Calendar ICS

A workshop at Lean Agile Scotland 2019 - October 9-11th:

Love the brain you're in by Chris Young (Linius Technologies) & Kate Gray (Number Forty-One)

From different backgrounds, Kate, a post-graduate student in cognitive psychology and computational modelling, and Chris, an engineer, have reached a common commitment to understand that what makes us human affects whether we thrive or flounder at work.

Understanding the brain benefits both you and your work. Using familiar lean concepts (Theory of Constraints, limiting WIP, small batch sizes etc), we'll share the science and experiences we are aware of, adding to our understanding of why we do what we do.

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Agile metrics for predicting the future - Agile In The City Bristol - 6 Nov 2019
Nov
6
9:00 am09:00

Agile metrics for predicting the future - Agile In The City Bristol - 6 Nov 2019

A talk at the Agile In The City Bristol conference - November 06-08:

Agile metrics for predicting the future by Mattia Battiston (author of Team Guide to Metrics for Business Decisions)

Most teams need to answer questions like “When will it be done? What can I get by date X?”. However, common estimation approaches often fail to give us the predictability we want, and tend to introduce bad behaviours like hard deadlines and hiding uncertainty.

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The future of Continuous Delivery: cloud-native services, healthcare, and manufacturing - London Continuous Delivery meetup group
Jun
25
7:00 pm19:00

The future of Continuous Delivery: cloud-native services, healthcare, and manufacturing - London Continuous Delivery meetup group

  • Pivotal Software, 2nd Floor, The Warehouse (map)
  • Google Calendar ICS

In this talk, Matthew Skelton reviews the current state-of-the-art for Continuous Delivery practices for cloud-native software and explores how these approaches are influencing emerging practices for software in healthcare and manufacturing.

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Practical ways to increase operability within Continuous Delivery
May
15
10:55 am10:55

Practical ways to increase operability within Continuous Delivery

Continuous Delivery practices and a focus on software operability are central to high-performing organisations. What techniques and practices are effective for an increased focus on operability in a Continuous Delivery context?

Over the past few years I have helped many organisations to increase the focus on software operability as part of a move to Continuous Delivery. I will share my experience and techniques for improving operability…

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Sustainable Digital Delivery - What Works? - talks and roundtable discussions - Leeds Digital Festival 2019
May
1
9:30 am09:30

Sustainable Digital Delivery - What Works? - talks and roundtable discussions - Leeds Digital Festival 2019

Sustainable Digital Delivery - What Works?

Insights from industry experts

Hosted by Conflux | part of Leeds Digital Festival 2019 #LeedsDigi19

Most organisations have realised that a “fire and forget” attitude to digital delivery is not effective. But what techniques and approaches contribute to sustainable digital delivery? What software development and operations practices actually work?

Join us for this 2-hour session to hear first-hand stories of digital delivery success from industry experts based in Leeds. We’ll cover topics like API-first, software operability, MVP, and digital skills development with short talks from speakers followed by round-table discussions directly with experts.

Schedule

09:20 - arrive at Platform - coffee/tea

09:30 - welcome by Matthew Skelton, Conflux

09:40 - Tanja Lichtensteiger, Sky Betting & Gaming - How to Build a Great Engineering Culture

09:50 - Clem Pickering, Infinity Works - M is for MVP (or is it?)

10:00 - Lorna Mitchell, Nexmo - Describe your APIs with OpenAPI

10:10 - Royd Brayshay, New Redo - A little sustainability insight - product development flow

10:20 - Claire Garside, Foundation for Digital Creativity - Developing diversity in the digital talent pipeline

10:30 - Ben Davison, Axiologik - Techniques for sustainable digital delivery at scale

10:40 - Matthew Skelton, Conflux - Sustainable software delivery through operability

10:55 - coffee/tea

11:00 - roundtables with speakers (see below)

11:25 - closing remarks - Matthew Skelton

11:30 - finish

Roundtables

  • Minimal Viable Product: Clem Pickering

  • Continuous Integration: Lorna Mitchell

  • Predictable delivery: Royd Brayshay

  • Large-scale and public sector software delivery: Ben Davison

  • Engineering Culture: Tanja Lichtensteiger

  • Modern software practices (operability, testability, Continuous Delivery): Matthew Skelton

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Practical Operability Techniques - SkillsMatter
Oct
23
6:00 pm18:00

Practical Operability Techniques - SkillsMatter

In this talk, we explore five practical, tried-and-tested, real world techniques for improving operability with many kinds of software systems, including cloud, Serverless, on-premise, and IoT.

  • Logging as a live diagnostics vector with sparse Event IDs

  • Operational checklists and ‘Run Book dialogue sheets’ as a discovery mechanism for teams

  • Deployment Verification Tests as a way to assess runtime dependencies and readiness for service

  • Correlation IDs beyond simple HTTP calls

  • Lightweight ‘User Personas’ as drivers for operational dashboards

Based on work in many industry sectors, we will learn how to improve the operability of software systems using these team-friendly techniques.

Special offer for SkillsMatter: 20% discount on book Team Guide to Software Operability:

https://leanpub.com/SoftwareOperability/c/SkillsMatter

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Practical Operability Techniques - All Day DevOps 2018
Oct
17
5:00 pm17:00

Practical Operability Techniques - All Day DevOps 2018

In this talk, we explore five practical, tried-and-tested, real world, team-focused techniques for improving operability with many kinds of software systems, including cloud, Serverless, on-premise, and IoT.

  • modern event-based logging

  • Run Book dialogue sheets

  • endpoint healthchecks

  • correlation IDs

  • user personas

We use these as team collaboration techniques to improve software operability in the context of DevOps and SRE

Learn more about software operability in the book Team Guide to Software Operability, co-authored by Matthew Skelton and Rob Thatcher: operabilitybook.com

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Practical Operability Techniques - Continuous Lifecycle London 2018
May
15
to 18 May

Practical Operability Techniques - Continuous Lifecycle London 2018

In this talk, we explore five practical, tried-and-tested, real world, team-focused techniques for improving operability with many kinds of software systems, including cloud, Serverless, on-premise, and IoT.

  • modern event-based logging

  • Run Book dialogue sheets

  • endpoint healthchecks

  • correlation IDs

  • user personas

We use these as team collaboration techniques to improve software operability in the context of DevOps and SRE

 

Learn more about software operability in the book Team Guide to Software Operability, co-authored by Matthew Skelton and Rob Thatcher: operabilitybook.com

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