A talk at CultureCon - September 18-19th:
The 4 Horsemen of the Apocalypse by Victoria Morgan-Smith (Financial Times)
John Gottman (clinical psychologist and relationship expert) highlighted 4 behaviours that he deemed to be not just unhealthy, but actually toxic. The debilitating effect they have on the people they are directed towards has the potential to destroy working relationships. He called these behaviours the 4 Horsemen of the Apocalypse because of how destructive they could be.
These behaviours most commonly emerge during times of stress or conflict - and we know we can’t simply avoid conflict because after all, ‘smooth seas do not make skillful sailors’, [African proverb]. It’s essential that we learn techniques to help us navigate stress if we’re to achieve effective decision-making, psychological safety and the high-performing teams that will result.