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Practical Operability Techniques - Continuous Lifecycle London 2018

In this talk, we explore five practical, tried-and-tested, real world, team-focused techniques for improving operability with many kinds of software systems, including cloud, Serverless, on-premise, and IoT.

  • modern event-based logging

  • Run Book dialogue sheets

  • endpoint healthchecks

  • correlation IDs

  • user personas

We use these as team collaboration techniques to improve software operability in the context of DevOps and SRE


Learn more about software operability in the book Team Guide to Software Operability, co-authored by Matthew Skelton and Rob Thatcher: