Clients - Services

Here is what our clients have to say about working with Conflux.


Service: Software Delivery Assessment - DevOps

Andy Rubio, Development Team Leader, CDL


We engaged Conflux to provide a 2-day DevOps-focused software delivery assessment across six of our software development squads here at CDL. We wanted to get an independent view of what was working well and what needed improvement, and the results were eye-opening for us. After the assessment it was clear that we needed to consider quite significant changes in how the teams are composed, organised and run, plus better definition of our internal and external software services.

The assessment process itself was refreshing to see: the Conflux consultant quickly developed a good rapport with the various teams, putting them at ease and helping them to produce and honest assessment of their practices, skills, capabilities, and frustrations. This was a very team-friendly way of assessing software delivery and it produced useful, actionable recommendations.


Services: Cloud Readiness capability assessment, consulting, aspects of training in Continuous Delivery, operability, SRE

Tom Gibbs, Director of Operations at Publish Interactive


Publish Interactive is the publishing and monetisation platform for the research sector. Trusted by 50% of Fortune 500 companies, Publish Interactive has been in continuous development since 2004 and includes several patents for innovative data processing.

In 2018, the Publish Interactive team began to take advantage of the AWS and Azure public cloud platforms for running their software at scale and also for build/test/deployment. Publish Interactive engaged Conflux to help guide and accelerate the adoption of public cloud alongside approaches like Continuous Delivery, DevOps, and SRE.

Conflux provided initial targeted consulting sessions with Publish Interactive staff which helped them to build a high-level plan for adoption of new technologies and approaches. Conflux then ran a Value Stream Mapping workshop to identify blockers in the flow of change from version control to Production, helping to reduce significantly the time taken to prepare new changes for release.

The Publish Interactive staff participated in a full-day workshop run by Conflux covering modern DevOps approaches to software delivery including: a Run Book dialogue sheet exercise to identify gaps in operational readiness, running the Elevation of Privilege card game from Microsoft to recognise security problems, Site Reliability Engineering (SRE) as an approach to responsive cloud operations, and an exploration of ways to evolve the software to take advantage of cloud technologies.

The input we’ve had from Conflux has been great. It’s really helped us to develop a clearer picture of where we’re heading with both technology and teams. I think we’ve managed to jump over some of the potential pitfalls in moving to cloud thanks to the sessions from Matthew and the team at Conflux.

Thomas Gibbs, Director of Operations at Publish Interactive

Publish Interactive: